Ordering & Delivery Information
Telephone Orders
We are unable to accept orders via the telephone.
Payment Options
We accept the following credit cards: VISA, Master Card, American Express, Discover and debit cards. Confirmation of your order will be made by email providing we receive reliable and verifiable documentation
Delivery Information
Our products are delivered by courier in refrigerated vans around the Greater Toronto Area and many more locations at your convenience.
Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended. If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery.
Our regular delivery times are . There is no delivery service on statutory holidays. If you require delivery on any other day and time, please send an email to [email protected]. During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions, these times may change.
Damaged Items in Transport
If there is any damage to the item on delivery, contact us immediately at: [email protected].
Product Availability
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Questions
If you have any questions about the delivery and shipment or your order, please contact us at [email protected].
Delivery Locations and Fee Structure
Delivery Locations and Fee Structure
We Offer Free Delivery Up to 12 KMs
We offer delivery FREE Delivery within 12 KM radius from our store location (2750 14th Avenue, Unit #12 Markham, Ontario L3R 0B6 Canada).
Delivery Fee Structure:
| Delivery Price | Delivery Range |
|---|---|
| $15 | 12KM – 14KM |
| $20 | 15KM – 19KM |
| $25 | 20KM – 24KM |
| $30 | 25KM to 29KM |
| $35 | 30KM – 34KM |
| $40 | 35KM – 39KM |
| $45 | 40KM – 44KM |
| $50 | 45KM – 49KM |
| $55 | 50KM – 54KM |
| $60 | 55KM – 60KM |
Eg – If your delivery location is 27 KM from the store your delivery fee would be $45.
Base Delivery Fee $10.00
If the delivery location is within 0 KM – 12 KM the base delivery fee will be $10.00. Eg – If your delivery location is 8 KM from the store your delivery fee would be $10.00.
$0.50 (12KM – 20KM)
If the delivery location is within 12 KM – 20 KM the delivery fee will be $0.50 per KM. Eg – If your delivery location is 15 KM from the store your delivery fee would be $7.50.
We will not deliver if the delivery location is more than 20 KM from the store.
We cover the following cities within the 20 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.
| Thornhill |
| Willowdale |
| Richmond Hill |
| Markham |
| Agincourt |
| York Mills |
| Scarborough Township |
| Don Mills |
| Maple |
| Brimley |
| Concord |
| Leaside |
| Forest Hill |
| Scarborough Junction |
| Scarborough |
| Downsview |
| Stouffville Junction |
| Stouffville |
| Whitchurch-Stouffville |
| King City |
| Weston |
| Downton (Sorry! Temporarily delivery not available for Downtown) |
| York |
Cake Delivery Toronto offers a simple, convenient and safe medium to purchase your favorite dessert from wherever you are with your mobile device either laptop etc.