Ordering & Delivery Information
Telephone Orders
We are unable to accept orders via the telephone.
Payment Options
We accept the following credit cards: VISA, Master Card, American Express, Discover and debit cards. Confirmation of your order will be made by email providing we receive reliable and verifiable documentation
Delivery Information
Our products are delivered by courier in refrigerated vans around the Greater Toronto Area and many more locations at your convenience.
Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended. If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery.
Our regular delivery times are . There is no delivery service on statutory holidays. If you require delivery on any other day and time, please send an email to [email protected]. During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions, these times may change.
Damaged Items in Transport
If there is any damage to the item on delivery, contact us immediately at: [email protected].
Product Availability
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Questions
If you have any questions about the delivery and shipment or your order, please contact us at [email protected].
Delivery Locations and Fee Structure
In our ongoing efforts to serve you better and ensure the utmost convenience, we are excited to announce a specialized delivery service tailored to meet the needs of our valued customers in select locations. For a limited time, we are offering complimentary delivery services to the following areas for $15.00:
Richmond Hill
Markham
Don Mills
Thornhill
North York
Vaughan
Woodbridge
Scarborough
This temporary adjustment to our delivery zones is part of our commitment to providing exceptional service and value. We understand the importance of accessibility and convenience in your daily lives, and we strive to enhance your experience with our brand during this period.
Staying Informed
Please note that these changes are temporary and will be in effect until further notice. We are closely monitoring the situation and will update our delivery locations and fee structure as circumstances evolve. Keep an eye on our website and subscribe to our newsletter for the latest updates and exclusive offers.
Thank you for your understanding and flexibility. We look forward to serving you and bringing our best directly to your doorstep.
Delivery Locations and Fee Structure
We Offer Free Delivery Up to 15 KMs
We offer delivery FREE Delivery within 15 KM radius from our store location (2750 14th Avenue, Unit #12 Markham, Ontario L3R 0B6 Canada).
Delivery Fee Structure:
| Delivery Price | Delivery Range |
|---|---|
| $15 | 12KM – 14KM |
| $20 | 15KM – 19KM |
| $25 | 20KM – 24KM |
| $30 | 25KM to 29KM |
| $35 | 30KM – 34KM |
| $40 | 35KM – 39KM |
| $45 | 40KM – 44KM |
| $50 | 45KM – 49KM |
| $55 | 50KM – 54KM |
| $60 | 55KM – 60KM |
Eg – If your delivery location is 27 KM from the store your delivery fee would be $45.
Base Delivery Fee $10.00
If the delivery location is within 0 KM – 12 KM the base delivery fee will be $10.00. Eg – If your delivery location is 8 KM from the store your delivery fee would be $10.00.
We cover the following cities within the 60 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.
$1.00/km (15KM – 30KM)
If the delivery location is within 15 KM – 30 KM the delivery fee will be $1.00 per KM. Eg – If your delivery location is 17 KM from the store your delivery fee would be $17.00.
$1.00/km (30KM – 60KM)
If the delivery location is within 30 KM – 60 KM, the delivery fee will be $1.50 per KM. For instance, if your delivery location is 30 KM from the store, your delivery fee would be $45.00
We will not deliver if the delivery location is more than 60 KM from the store.
We cover the following cities within the 60 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.
| Thornhill |
| Willowdale |
| Richmond Hill |
| Markham |
| Agincourt |
| York Mills |
| Scarborough Township |
| Don Mills |
| Maple |
| Brimley |
| Concord |
| Leaside |
| Forest Hill |
| Scarborough Junction |
| Scarborough |
| Downsview |
| Stouffville Junction |
| Stouffville |
| Whitchurch-Stouffville |
| King City |
| Weston |
| Downtown ($45 fixed delivery fee) |
| York |
Cake Delivery Toronto offers a simple, convenient and safe medium to purchase your favorite dessert from wherever you are with your mobile device either laptop etc.