Ordering & Delivery Information

Telephone Orders

We are unable to accept orders via the telephone.

Payment Options

We accept the following credit cards: VISA, Master Card, American Express, Discover and debit cards. Confirmation of your order will be made by email providing we receive reliable and verifiable documentation

Delivery Information

Our products are delivered by courier in refrigerated vans around the Greater Toronto Area and many more locations at your convenience.

Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended. If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery.

Our regular delivery times are . There is no delivery service on statutory holidays.  If you require delivery on any other day and time, please send an email to [email protected].  During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions, these times may change.

Damaged Items in Transport

If there is any damage to the item on delivery, contact us immediately at: [email protected].

Product Availability

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at [email protected].

Delivery Locations and Fee Structure

We Offer Free Delivery Up to 12 KMs

We offer delivery FREE Delivery within 12 KM radius from our store location (2750 14th Avenue, Unit #12 Markham, Ontario L3R 0B6 Canada), and if you purchased the product from the following vendors.

  • eCake
  • La Rocca Creative Cakes

Delivery Fee Structure:

Delivery PriceDelivery Range
$1512KM – 14KM
$2015KM – 19KM
$2520KM – 24KM
$3025KM to 29KM
$3530KM – 34KM
$4035KM – 39KM
$4540KM – 44KM
$5045KM – 49KM
$5550KM – 54KM
$6055KM – 60KM


Eg – If your delivery location is 27 KM from the store your delivery fee would be $45.

Base Delivery Fee $10.00

If the delivery location is within 0 KM – 12 KM the base delivery fee will be $10.00. Eg – If your delivery location is 8 KM from the store your delivery fee would be $10.00.

$1.00 (12KM – 30KM)

If the delivery location is within 12 KM – 30 KM the delivery fee will be $1.00 per KM. Eg – If your delivery location is 15 KM from the store your delivery fee would be $15.00.

We will not deliver if the delivery location is more than 30 KM from the store.

We cover the following cities within the 30 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.

Thornhill
Willowdale
Richmond Hill
Markham
Agincourt
York Mills
Scarborough Township
Don Mills
Maple
Brimley
Concord
Leaside
Forest Hill
Scarborough Junction
Scarborough
Downsview
Stouffville Junction
Stouffville
Whitchurch-Stouffville
King City
Weston
Toronto
York
Fast Delivery

Tuesday-Sunday from 12PM-6PM

Best Service

Dedicated customer service

Delicious Cakes

Fresh, delicious & made to order

100% Secure Checkout

Amex, MasterCard & Visa

Cake Delivery Toronto
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